Faults – Ignore or Resolve

Posted on by Matt Griffith

Faults in the Delphix virtualisation engine are automatically generated when a problem occurs and generally mean something is broken. They will be categorised as WARNING or CRITICAL and require some human intervention to fix.

When a fault occurs the GUI will show a red ‘Fault’ link in the top right part of the screen.

Clicking the link will open a small window where you can browse each active fault and further Ignore or Resolve them, or even Mark All Resolved. But when should you ignore a fault, when should you resolve a fault and when should you resolve ALL the faults, and what are you actually doing by ignoring and resolving?

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Support Bundle Download

Posted on by Matt Griffith

I experienced a situation (several times) a while back with the GUI in the virtualisation engine where it became unresponsive and would eventually die in the browser.  The symptoms occurred when the engine was reclaiming a large amount of space after removing some objects, mainly large dSources.  Obviously I wanted to get to the bottom of why it was happening so raised a support ticket, however, as I’m sure you know, the first thing you do after raising a ticket with Delphix Support is to generate and upload a support bundle.  You’ve probably guessed the problem here… how can I generate a support bundle when the GUI isn’t working?

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